AI chatbots and WhatsApp AI agents for businesses in Jordan
A question at 3am. Answered before they put the phone down.
start23 builds AI agents and chatbots that work inside your business, not just chat about it. They answer customers on WhatsApp, Instagram, Messenger, Telegram and your website, check your real availability and stock, take bookings and orders, and pass the conversation to your team when a human is needed. Beyond chat, we build voice agents with speech to text and text to speech, and retrieval (RAG) systems that answer from your own documents.
AI agents that answer your customers at any hour
By text or voice note, on WhatsApp, Instagram and your website, in Jordanian Arabic and English.
Every slow reply costs a customer.
People message when it suits them, often after you close. An unanswered question at 11 PM is a booking that goes to whoever replies first.
An agent that replies, books, and knows when to hand over.
It answers from your real prices, hours and stock, takes bookings and orders, and passes the conversation to your team the moment a person is needed.
Trained on your business, tested on real conversations.
We map the questions your customers actually ask, connect the agent to your calendar or stock, and test it against real messages before it goes live. We plan about three weeks for it.
What it does
- Replies in seconds, at any hour.
- Speaks Jordanian Arabic and English.
- Knows your rooms, prices and rules.
- Books, holds and sends the payment link.
- Hands the chat to a person when it should.
Ratam is a desert camp we made up to show what an AI agent can do. Every name and price in these chats is part of the concept.
An AI agent that knows your business, speaks Jordanian Arabic, and hands off to a person when it should.
A Harvard Business Review study of 1.25 million sales leads found that firms replying within an hour were nearly seven times as likely to qualify the lead as those that waited an hour longer. In Jordan, 94.8% of people use the internet every day, according to the ministry's 2024 household survey.
What our AI agents do
An AI agent is for you if
- Messages pile up and customers wait hours for a reply.
- You lose the customers who message after closing time.
- Your team answers the same ten questions every day.
- Orders and bookings get lost between WhatsApp chats and notebooks.
At a glance
- Best for
- Businesses that get more messages than their team can answer quickly
- Pricing
- Fixed quote after a free 45-minute discovery call
- Timeline
- We plan about three weeks from kick-off to live for a focused agent
- Languages
- Jordanian Arabic, other dialects and English
- Based in
- Amman, Jordan. Working across Jordan and remotely
Last updated: How pricing works
The AI we build
Six kinds of work in one studio. Each is built around your data and your rules.
More about our AI workHow a project works
No surprises. You know the price, the scope and the progress at every step.
See how pricing worksFree discovery call
One 45-minute call to map what you need. You leave with a clear scope, even if you don't go ahead.
Fixed quote
A fixed price and a written scope before any work starts. No hourly meter.
Build in the open
Short cycles with working progress every week. You watch it take shape, never a black box.
Launch and care
We launch, hand over and keep it running. Optional monthly maintenance, cancel any time.
Common questions
FAQs
Can the chatbot speak Jordanian Arabic?
Yes. It understands Jordanian and other Arabic dialects, Arabic typed in English letters, and English. It replies in the customer's language, in the tone you choose.
Which channels can it work on?
WhatsApp, Instagram, Facebook Messenger, Telegram and a chat widget on your website. The Meta channels need a one-time approval from Meta before they go live.
Will it make things up?
It is built to answer only from your information: your services, prices, stock and policies. When it doesn't know, it says so and hands the conversation to your team instead of guessing.
Do customers know they are talking to an AI?
Yes. It introduces itself as an automated assistant and offers a real person. That keeps you within WhatsApp's rules and keeps your customers' trust.
What kinds of AI do you build besides chatbots?
Voice agents that use speech to text (STT) and text to speech (TTS), retrieval (RAG) systems that answer from your own documents and data, agents that take actions inside your systems, and AI features inside custom software and apps. We build on large language models such as OpenAI's and Anthropic's Claude, and pick the right one for each project.
How long does it take to launch?
We plan about three weeks for a focused AI agent: one week to map the conversations and the data, then two weeks to build and test against real messages. Your quote states the timeline for your project.
Other services
Custom software
Tomorrow's already being sorted.
Websites & web apps
Someone's still looking for you.
Mobile apps
It's already in their pocket.
Business automation
The invoice went out. Nobody typed it.
SEO, GEO & AI visibility
Before coffee, they've found you.
Your turn. What are we building?
Tell us what slows your business down. After one free call, you'll know what's worth building and what it costs.
We reply within one working day, Sunday to Thursday.